Terms & Conditions

Welcome to the website of Lenore Luxe LLC. These Terms and Conditions govern your use of our website, online forms, project inquiry tools, portfolio pages, testimonials, videos, and other digital content provided by Lenore Luxe LLC.

By using this website or submitting information through our forms, you agree to these Terms and Conditions. If you do not agree, please do not use this website.

1. About Lenore Luxe LLC

Lenore Luxe LLC is a luxury remodeling and renovation firm serving homeowners throughout Dallas–Fort Worth.

Our services may include:

• Kitchen remodeling
• Bathroom remodeling
• Whole-home remodeling
• Project planning and renovation coordination
• Design guidance related to remodeling projects

All services are subject to consultation, project review, availability, scope, budget, timeline, and a separate written agreement.

2. Website Use Only

The information on this website is provided for general informational and promotional purposes. Website content does not create a contractor-client relationship, design agreement, construction agreement, warranty, guarantee, or obligation to perform work.

A remodeling project begins only after Lenore Luxe LLC and the client have agreed to a written proposal, contract, scope of work, payment terms, and schedule.

If there is any conflict between this website and a signed project agreement, the signed project agreement controls.

3. Consultation Requests and Forms

When you submit a consultation request, contact form, or project inquiry, you agree that the information you provide is accurate to the best of your knowledge.

Submitting a form does not guarantee:

• Project acceptance
• Immediate availability
• A fixed price
• A guaranteed start date
• A guaranteed completion date
• A specific design or construction outcome

Lenore Luxe LLC may decline a project inquiry for any reason, including project scope, location, timeline, budget, availability, or fit.

4. Estimates, Pricing, and Investment Ranges

Any pricing, budget ranges, project examples, or investment references shown on this website are general estimates only. Actual project pricing depends on many factors, including:

• Project size and complexity
• Existing site conditions
• Material selections
• Labor requirements
• Design details
• Permits or approvals
• Structural conditions
• Client changes
• Vendor pricing
• Timeline requirements

No price is final unless stated in a written agreement signed or approved by Lenore Luxe LLC.

5. Project Timelines

Any timelines shown on this website or discussed during an initial inquiry are estimates only.

Actual project timelines may be affected by:

• Material availability
• Design revisions
• Permits or inspections
• Client approvals
• Weather
• Subcontractor or vendor scheduling
• Hidden conditions
• Change orders
• Supply chain delays
• Other circumstances outside Lenore Luxe LLC’s control

Lenore Luxe LLC works to communicate clearly and manage projects professionally, but website content does not guarantee a specific completion date.

6. Portfolio, Photos, and Project Examples

Portfolio images, case studies, videos, and project descriptions are provided to show examples of Lenore Luxe LLC’s work, style, craftsmanship, and renovation experience.

Past project results do not guarantee identical results for future projects. Every home, project scope, budget, and site condition is unique.

Colors, finishes, textures, lighting, dimensions, and materials may appear differently in photographs, videos, renderings, and on different screens.

7. Testimonials and Reviews

Testimonials and reviews shown on this website reflect individual client experiences. They are not a guarantee that every client will have the same experience or result.

Lenore Luxe LLC may display reviews from third-party platforms, client emails, public profiles, or direct client feedback. We strive to present reviews accurately and not in a misleading way.

Some older reviews may reference a prior brand identity or previous business name. Where applicable, those reviews are included to reflect the same standard of service, craftsmanship, and client care now represented by Lenore Luxe LLC.

8. User Submissions

If you submit project details, photos, plans, inspiration images, messages, or other materials through this website, you represent that you have the right to share those materials with Lenore Luxe LLC.

By submitting materials, you allow Lenore Luxe LLC to review and use them for the purpose of:

• Responding to your inquiry
• Understanding your project
• Preparing for a consultation
• Discussing possible project scope
• Creating internal notes or recommendations

Lenore Luxe LLC will not intentionally publish your private project photos, name, address, or personal information for marketing purposes without appropriate permission.

9. Intellectual Property

All website content, including text, images, videos, graphics, logos, layouts, designs, page structure, service descriptions, portfolio content, and branding, is owned by or licensed to Lenore Luxe LLC unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, display, sell, or use website content for commercial purposes without written permission from Lenore Luxe LLC.

You may view and share website pages for personal, informational, or referral purposes.

10. Prohibited Uses

You agree not to use this website to:

• Submit false or misleading information
• Interfere with website security or functionality
• Attempt unauthorized access to website systems
• Upload harmful code, malware, spam, or malicious content
• Copy website content for competing business use
• Misrepresent your identity or affiliation
• Use the website for unlawful purposes
• Harass, threaten, or abuse Lenore Luxe LLC, its team, vendors, or clients

Lenore Luxe LLC may restrict access to the website or decline communication if misuse is suspected.

11. Third-Party Links and Platforms

This website may contain links to third-party websites or platforms, including Houzz, Google, YouTube, Instagram, Facebook, or other external services.

Lenore Luxe LLC does not control third-party websites and is not responsible for their content, policies, security, availability, or practices.

Your use of third-party websites is subject to their own terms and privacy policies.

12. Website Availability

Lenore Luxe LLC works to keep the website available and functioning properly, but we do not guarantee uninterrupted access.

The website may be unavailable due to maintenance, updates, technical issues, hosting interruptions, security events, or circumstances outside our control.

Lenore Luxe LLC is not responsible for losses caused by temporary website unavailability.

13. No Website Warranty

This website is provided “as is” and “as available.”

Lenore Luxe LLC does not guarantee that the website will be error-free, uninterrupted, secure, or free of viruses or harmful components.

Website content may contain typographical errors, outdated information, or incomplete information. Lenore Luxe LLC may update, remove, or change website content at any time.

14. Limitation of Liability

To the fullest extent allowed by law, Lenore Luxe LLC is not liable for damages arising from your use of, or inability to use, this website.

This includes, without limitation:

• Website errors
• Technical issues
• Loss of data
• Website downtime
• Third-party links
• Reliance on website information
• Unauthorized access beyond our reasonable control

Nothing in these Terms limits rights or remedies that cannot legally be waived under applicable law.

15. Project Agreements Control

Any remodeling, renovation, construction, design, or project management services are governed by a separate written agreement between Lenore Luxe LLC and the client.

That agreement may include terms related to:

• Scope of work
• Pricing and payment schedule
• Change orders
• Materials and warranties
• Delays and project access
• Client responsibilities
• Dispute resolution
• Cancellation
• Completion and closeout

These website Terms do not replace a signed project agreement.

16. Communications

By contacting Lenore Luxe LLC or submitting a form, you agree that we may contact you by phone, email, or text message regarding your inquiry, consultation, or project.

You may opt out of marketing communications at any time. If text messaging is used, message and data rates may apply. You may opt out of text messages by replying STOP.

Lenore Luxe LLC does not sell mobile phone numbers to third parties for their independent marketing purposes.

17. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how Lenore Luxe LLC collects, uses, stores, and protects information submitted through the website.

18. Changes to These Terms

Lenore Luxe LLC may update these Terms and Conditions at any time.

When changes are made, the effective date at the top of this page will be updated. Continued use of the website after changes are posted means you accept the revised Terms.

19. Governing Law

These Terms and Conditions are governed by the laws of the State of Texas, without regard to conflict-of-law rules.

Any dispute related to this website or these Terms shall be handled in the appropriate courts located in Texas, unless a separate signed agreement states otherwise.

20. Contact Information

For questions about these Terms and Conditions, contact: